Terms of service

TITIVATED STRANDS – TERMS OF SERVICE

Welcome to Titivated Strands. By accessing our website, placing an order, or interacting with our brand, you agree to the following terms and conditions.

1. General
- By using our services, you confirm that you are at least 18 years old or have permission from a parent/guardian.
- We reserve the right to update or change these Terms of Service at any time without prior notice.

2. Products & Availability
- All products are subject to availability.
- We reserve the right to limit quantities or discontinue products at any time.
- We make every effort to display products (hair textures, lengths, and styles) as accurately as possible, but slight variations may occur.

3. Orders & Payments
- Full payment is required before any order is processed.
- Orders will only be confirmed once payment has been received.
- We reserve the right to cancel or refuse any order if fraudulent or suspicious activity is detected.

4. Pricing
- Prices are listed in South African Rand (ZAR) and are subject to change without notice.
- Any applicable taxes will be calculated at checkout.

5. Shipping
- By placing an order, you agree to our Shipping Policy.
- Titivated Strands is not responsible for delays caused by couriers once the order has been dispatched.

6. Returns & Exchanges
- Due to the nature of our products (hair extensions/wigs), we do not accept returns or exchanges for hygiene reasons.
- Returns may only be considered if the product is defective or incorrect.
- Items must be unused, in original condition, and reported within 48 hours of delivery.

7. Pre-Orders
- Pre-order items require additional processing time.
- By purchasing a pre-order item, you agree to wait for the specified timeframe.

8. Intellectual Property
- All content, including logos, images, and branding, belongs to Titivated Strands.
- You may not copy, reproduce, or use our content without permission.

9. Limitation of Liability
- Titivated Strands is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

10. Privacy
- Your personal information is handled with care and will only be used for order processing and communication.
- We do not share your information with third parties except where necessary (e.g., courier services).

11. Contact Information
For any questions regarding these Terms of Service, please contact us:  
📧 Email: info@titivatedstrands.co.za  
📱 WhatsApp: 066 464 4653  

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By using our services, you agree to these Terms of Service.